At Spearhead Systems we believe in the delivery of professional IT services that help companies focus on their core business and not technology. We are excited to the bone about the delivery of IT services that help people and companies get things done.
Expertise in Linux and Windows Server environments is critical.
Key Responsibilities
VCSP Infrastructure Management:
Administer Veeam Service Provider Console to onboard/offboard tenants, allocate resources, and enforce multi-tenant isolation.
Deploy and configure Veeam Backup & Replication in a VCSP architecture (service provider as well as customer sites).
Manage cloud repositories (scale-out backups, capacity tiering to object storage).
Backup Lifecycle Operations:
Create and manage backup jobs for client workloads (Linux, Windows Server), including applications such as databases (sql, nosql) and application servers (jboss, tomcat, apache/fpm/php, etc.).
Monitor job success/failure rates and resolve issues (agent deployment errors, storage bottlenecks).
Perform test restores (file-level, VM, database) to meet client SLAs.
Reporting & Billing:
Generate usage reports for billing/metering via Veeam VCSP API or custom SQL queries.
Use Checkmk for client-facing reports on backup health, storage consumption, and compliance.
Automate report generation using Veeam REST API (e.g., PowerShell/Python scripts).
API-Driven Automation:
Leverage the Veeam VCSP APIs to automate repetitive tasks (e.g., tenant onboarding, job status checks, creating agents, deploying agents).
Extract granular metrics (e.g., data transferred, restore points) for internal dashboards or billing systems.
Client Support:
Advise clients on Veeam backup policies tailored to their Linux/Windows workloads.
Troubleshoot tenant-specific issues (e.g., MySQL backup consistency, Windows VSS errors).
Required Skills
Core Veeam VCSP Expertise:
2+ years managing Veeam in a VCSP/service provider environment (multi-tenant setups).
Hands-on experience with Veeam Service Provider Console and Veeam Backup & Replication.
Understanding of VCSP licensing models and service tiers.
Backup Operations:
Proficiency in Linux (MySQL backups, cron jobs) and Windows Server (VSS, NTFS).
Basic scripting (PowerShell/Bash) to interact with Veeam APIs or automate reporting.
Reporting & Metrics:
Experience generating billing reports (storage usage, job history) from Veeam ONE or SQL.
Familiarity with Veeam REST API for data extraction and light automation.
Soft Skills:
Ability to explain technical details (e.g., RPO/RTO, DR/BCP) to non-technical clients.
Strong organizational skills to manage multiple tenants and deadlines.
- English fluency
Preferred Certifications
Veeam Certified Engineer (VMCE) with VCSP specialization
Veeam VMCE for Cloud & Service Providers
Microsoft/Linux Fundamentals
- Other Relevant Certifications
What's great in the job?
Work Environment:
VCSP Architecture: Multi-tenant Veeam environment with hybrid storage (local + cloud).
Tools: Veeam Service Provider Console, SQL for reporting, scripting.
Client-Facing: Regular interaction with tenants to ensure SLA adherence.
Why This Role?
Specialize in Veeam’s service provider ecosystem.
Impact client success through reliable backups and transparent reporting.
Grow into API automation without needing advanced DevOps skills.
How to Apply:
Highlight experience with Veeam in a multi-tenant/VCSP environment, reporting for billing, and basic API/scripting work.
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organised all over the year, such as weekly breakfast, team building events, amazing coffee and much more
Perks
A full-time position
Attractive salary package.
Trainings
External and Internal depending on your needs and expertise.
Eat & Drink
Fruit, coffee and
snacks provided.